Money Back Guarantee
We want you to be happy with your purchase from Just Decorative Pillows. If, for any reason, you are unhappy with your purchase, we will gladly exchange it or issue a refund if you notify us within 14 days of delivery. For return information, please send an email to returns@Just-Decorative-Pillows.com.
Credit Card Charged Only Upon Shipping
Your credit card will only be charged upon actual processing and shipping of your order. We carefully review your "comments" box for any Discount Code or Promotions that we’ve given out, and adjust your invoice according, prior to billing your credit card. Because our shopping cart is securely hosted through Yahoo’s Business Transactions system, discounts and special advertised sales may not show up on your checkout page, but rest assured that, while your checkout may show that your credit card is "approved" for a certain amount, that may not be the actual amount charged. The actual amount charged will always reflect promotional discounts, and you will receive an invoice that clearly shows your savings and the actual charges after your order is shipped.
Contact
Should you have any questions or comments about our products, or experience any trouble during the checkout process, please contact us at support@Just-Decorative-Pillows.com. We also welcome any general feedback or suggestions - please send those comments to info@Just-Decorative-Pillows.com. For those of you who have been happy with our products, we thank you for your testimonials, and we would appreciate you sharing your experience with us at testimonials@Just-Decorative-Pillows.com.
Gifts & Personalization
Every single one of our throw pillow shipments comes beautifully wrapped for your personal enjoyment or ready to give as a gift. Each decorative pillow is individually wrapped in a sealed transparent sturdy garment-grade plastic bag, with a small pouch of desiccant to protect the material from any potential dampness/mildew during shipping. Each sealed decorative pillow is then double tissue-wrapped in our signature black & gold gift tissue sheets, edge-folded, and secured with our signature Just Decorative Pillows gold oval seal with black lettering. Whether you buy pairs or single throw pillows, each pillow is separately wrapped. Pairs are stack on top of each other for a doubly nice gift presentation. Finally, we include a folded gift card, with the inspiration descriptions of the particular design you ordered, as well as a description of the pillow’s collection. This folded gift card allows for a personalized gift message to be included in the front of the card, so that the first thing your recipient sees is the personalized message from you (maximum 200 characters on personalized messages). Enter the text you want to appear on the enclosed gift card in the “Special Instructions” window during the Payment step of checkout as shown below.
Stock Status and Availability
All of our products are made in limited quantities. In the unlikely event that you order something that is not currently in stock, we will immediately contact you.
Secure Ordering
Your credit card transactions are secure. All on-line orders are encrypted and sent through a secure server at Yahoo! using SSL technology to prevent information from being intercepted.
Copyright Notice
All information contained in this site, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that are part of this site (collectively, the "materials") are protected by copyright and may not be reused in any way without the express written permission from Just Imports, LLC.
Disclaimer
Just decorative pillows makes no representations or warranties of any kind, express or implied, as to the content or materials included on this site. To the full extent permissible by law, just decorative pillows disclaims and will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive and consequential damages.
